I. Privacy Policy 

In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data, and of The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, informs you that the personal data provided by you through the website Encontromoda.com (hereinafter the website), They will be treated in the following terms:

Responsible for the treatment 

The personal data collected through this website will be processed by Lavandera Brand, domiciled for the exercise of rights in C/ Sierra de Aralar, 68 bj – 20014 Donostia – San Sebastián, País Vasco. Spain. Email: info@lavanderabrand.com

Purposes of the treatment 

Keep you informed about our promotions, discounts and news, if you request us by registering to receive our newsletter.

Attend and manage the queries, comments and suggestions that you send us through the means enabled for this purpose on our website.

Manage your participation in present and future selection processes, when you send us your data (including your CV) for this purpose.

In order to obtain information on the use of the website, the number of pages visited, the number of visits, as well as the activity of visitors and their frequency of use are analyzed. For these purposes, the RESPONSIBLE uses statistical information prepared by the Internet Service Provider that does not allow the interested party to be identified at any time.


Consent. The personal data obtained through the forms on the website will be processed solely on the basis of the consent granted by the interested party, through the acceptance of the box provided for that purpose. This consent can be withdrawn at any time.

Legitimate interest of the responsible. The statistical information obtained from the website will be processed based on the legitimate interest of the person responsible. This information does not allow the user to be identified.

Recipients Personal data obtained through the website will not be communicated to third parties, except legal obligation.


The personal data provided by the user to receive commercial communications will be kept as long as the interested party does not request its deletion or withdraw their consent.

When the user submits his personal data to participate in the selection process of the RESPONSIBLE, the data will be processed to participate in these selection processes, and if he is not selected, his personal data will be kept for a period of two years in order to be able to count on your participation in future processes.

When the user sends his data to contact the RESPONSIBLE, to make queries or suggestions, the data will be kept as long as necessary for that purpose and responsibilities may arise from the treatment. Traffic data, statistics and web visits: the data will be kept for a period of three years.


You can exercise your rights of access, rectification, deletion, portability, limitation and opposition, by writing to info@lavanderabrand.com or to our Data Protection Officer at orlando@sorlando.es. In case of disagreement with the treatment, you also have the right to file a claim with the Spanish Agency for Data Protection (www.aepd.es).

Child protection policy 

Whoever provides the data through the forms on this website and accepts their treatment formally declares to be over 14 years of age.

Access and use of the portal is prohibited for those under 14 years of age.

The RESPONSIBLE reminds people of legal age who are in charge of minors, that it will be their sole responsibility if any minor enters their data to request a product.

It also informs them that there are computer programs to limit navigation by filtering or blocking certain content.

Treatment derived from the use of social networks 

By following our profile on social networks (Facebook, Instagram, Linkedin, Youtube …) you expressly consent to the processing of your personal data in accordance with the privacy policy of the corresponding social network. Likewise, you expressly consent to the RESPONSIBLE access to the personal data contained in your profile and that the entries or content published by the RESPONSIBLE in any of their social network profiles are visible on their wall. Your request to connect necessarily implies your consent to the indicated treatments, this being the legal basis of the treatment. The data will be kept as long as the interested party does not request their opposition or withdraw their consent, (being able to withdraw it at any time).

The comments and content that you post on our social media profiles will become public information, so users should be especially cautious when they decide to do so, since they will share their personal information with other followers of our profiles. The RESPONSIBLE will not answer for the information that the users incorporate in their profiles. However, people whose personal data is published or included in comments, may request the RESPONSIBLE to cancel them.

II. Cookies

Definition and Function of Cookies

A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to the user.

This website, like most sites on the Internet, uses Cookies to improve and optimize the user experience. Below you will find detailed information on the type of Cookies used by this website, how you can disable them in your browser and how to specifically block the installation of third-party Cookies.

Cookies Used on this Website 

Property: lavanderabrand.com | Cookie: _ga | Purpose: ID used to identify users | Term: 2 years

Property: lavanderabrand.com | Cookie: _gat | Purpose: It is used to monitor the number of requests to the Google Analytics server when using the Google tag manager. | Deadline: Session

Property: lavanderabrand.com | Cookie: _gid | Purpose: ID used to identify users for 24 hours after the last activity. | Deadline: 22 hours.

Third Parties with Access to Data 

Google: https://policies.google.com/privacy

Facebook: https://www.facebook.com/policy.php

What Happens if Cookies are Disabled 

At all times you can access the settings of your browser to modify and / or block the installation of Cookies, but this may mean that some features are disabled and access to some content may be limited. The quality of the operation of the services may be affected.

Way to Deactivate or Delete Cookies

You can accept or reject the cookies used on the website through the configuration panel provided for this purpose by ENCOUNTER. In addition, to allow, know, block or eliminate the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer. Please note that if you accept third-party cookies, you must delete them from the browser options.

You can find information on how to do it if you use one of the following browsers:

  • Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
  • Firefox: https://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
  • Safari: https://support.apple.com/en -es / HT201265
  • Chrome: https : //support.google.com/chrome/answer/95647? co = GENIE.Platform = Desktop && hl = es
  • Microsoft Edge: https://support.microsoft.com/es-es/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoftprivacy

International Data Transfers 

It is likely that, in case of using third-party cookies, the data obtained from them will be transferred to third countries. You can find out about transfers to third countries made by third parties identified in this policy in their corresponding privacy policies.

Profile Development 

If you consent to the use of cookies for behavioral advertising purposes, your browsing will be controlled to show you advertising based on your interests based on a profile created based on said browsing.

More Information About the Treatment of User Data 

The interested party can consult all the information about the treatment of their data by LAVANDERA in the Privacy Policy of our website.

Update of our Cookies Policy 

We may update the Cookies Policy of our Website, therefore we recommend that you review this policy each time you access our Website in order to be adequately informed about how and why we use cookies. Please note that browsers may also change their policies and the location of the information.

The Cookies Policy was last updated on 15/04/2020.